1-800-NEW-WINDOWS
Free Estimates: 608-278-1500
Existing Customers: 608-838-4366

Customer Reviews and Testimonials

95%
Clean & Safe
92%
Construction Quality
91%
Sales Knowledge
88%
Professional & Organized
88%
Work Done Right
87%
Value
86%
Likely to Recommend
86%
Schedule
85%
Communication
85%
Problem Resolution

I am really satisfied with the way the guy installed the windows and how he went about making sure that none of the materials were left around outside or inside the house. He also had a nice and pleasant attitude.” - Melford K.

Mad City Windows installed new windows quickly and efficiently. They were professional in their interaction with me, courteous, and friendly. I would definitely recommend them for any project in the future.” - Frank P.

We had Mad City come out and give us a quote, and the salesman provided a good demonstration of the ways the heat and cold don't permeate the windows. He seemed very organized. We had another salesperson from another company come out, and the difference was like night and day; they did not provide us with a demonstration. We were very impressed with the presentation of the product that Mad City provided, and we are impressed with the quality of the product. I also like their lifetime warranty, and we enjoyed the efficiency of the installer.” - W.S.A.

I would like to recognize my salesman. He also had a guy with him who was learning the job. I respect both of those men. I also liked the three men who put the windows in. A man came here and there was a bottom window that had to be replaced. He did that all on time. They did a very good job.” - Benton

So far I am pleased with their work, and how they have handled their customer service. I felt as if they appreciated me as a customer. As with any business you deal with, it is not the problems they have but how well they can resolve any issues. Luckily, I did not have any problems with Mad City, but if I had I feel confident they would resolve them fairly and quickly.” - Dan

My installation crew from Mad City was very professional. I'm a disabled person in a wheelchair, and they even cleaned my garage for me. They did over and above what they needed to do. They were very professional.” - Ervin S.

“I was very impressed with the job your estimator, Tyler, did when I called your company. Tyler explained in detail what would be involved, how the company would keep the inconvenience to a minimum, the steps you would take to contain the removed material and clean up afterwards, and the quality of the materials you use. Tyler did such a good job explaining everything to me that I accepted his estimate and scheduled the work right then and there. I was very pleased when the crew came to do the work. It was pretty much the way Tyler said it would be. They were very professional, and focused on their job, they were friendly and willing to answer any questions that I had. A big ‘Thank You’ to Tyler and all of the Mad City Roofing crew that worked on my house. I will definitely recommend your company to anyone I know that needs roofing work done.” - E. Peterson

“The crew was very polite and courteous. I was impressed by their efficiency.” - J.B.

“Tyler was great! All the men were very kind, very well-mannered, and quite careful. You were very communicative, explaining what you were going to do to the roof, explained why and what was required.” - J. & P. Flynn

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