Our sales representative was fantastic! He was knowledgeable and patient about answering all our questions. A bonus was that he was understanding about being interrupted by our four little kids running around. He was even interacting with them during our meeting. He stayed much later than our scheduled time to make sure we had all the information we needed. After we signed a contract there was a misunderstanding with the financing company, but our same rep made time to come back and fix it personally. The company communicated every step of the way. The installers were punctual and thorough, even with the cleanup. We are very satisfied with our windows and have not had any problems yet. However, one of the reasons we chose Mad City Windows was because of their quality guarantee and warranty. The only “problem” we’ve experienced so far was having someone follow up to sign the final warrenty after the installation was completed. We were told someone would contact us to set up a time to finish that last little piece, but are still waiting to hear back. Otherwise, our experience with this company was easy and hassle free. Thank you!
The guys were polite and friendly, knew what they were doing. I am happy with the service
Enjoyed working with the entire team. They were very knowledgeable, professional, friendly, and clean. They did a great job with my crooked old house. Will be adding more windows this summer.
I thank you so much for doing such a wonderful job putting in a shower in for my mom and stepdad. Now they both can easily get in and out with no problems and it looks so beautiful.
I've worked with Mad City Windows twice now. The first time i worked with them was 2 months after I bought my first home. I had to have a large bay window replaced, since the seals were cracked. Come to find out it was the original to my home, which was built in 1931. My wonderful new window has saved me a lot in heating and provided me with a much nicer view. Plus it's now a functional window, which is great to let the breeze through my living room. Can't wait for my next project! I'd definitely recommend them to anyone!!
Great experience. Love my energy efficient windows!
The new roof looks great, everyone was very friendly and professional the crew cleaned up every day and it was all done in the time specified. Great job. Thanks Again.
A little on the spendy side but definitely worth every penny. The sales person was friendly and knowledgeable and not pushy with the sale. I explained what I was looking for and he set me up. From the time I wrote the check to getting my window installed was a few weeks because of the vendor but once they got my window in I was scheduled and installed the next day. I would definitely recommend!!!
Had a great time. We received what we wanted. Kept checking to make sure that everything was all right. We love our new walk in shower
Love the new windows! This is a huge improvement as I have already seen difference in the amount of time the furnace kicks in! Enjoyed working with the entire team that dealt with our project, from the salesman, to the contact person, and certainly the installing team - very professional, courteous, and clean.
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