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Mad City recently installed 13 Valley Brook windows and a new roof on our home. Overall we are pleased. I couldn't coordinate the new gutter install with installation of the new vented eaves. The old gutters did not go up well don't drain properly. There is also some damage to the new drip edge. Mike Wills, the roofing manager was great and went above and beyond with his crew. He was on sight for most of the project and did some extras including roofing a small shed that was not in on the deal. After the new gutters go up, I am confident that he will see to it that it all looks good. I dealt with several sales and office people who were all pleasant and knowledgeable. Calls were always returned and scedule was kept. Window salesman was a little pushy and prices were higher than we anticipated, but you do get what you pay for. I would certainly use them again. Tom and Lila Pollard

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