Our sales representative was fantastic! He was knowledgeable and patient about answering all our questions. He stayed much later than our scheduled time to make sure we had all the information we needed. The company communicated every step of the way. The installers were punctual and thorough, even with the cleanup. We are very satisfied with our windows and have not had any problems yet. However, one of the reasons we chose Mad City Windows was because of their quality guarantee and warranty. :)
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