Overall, I am very happy with my Mad City bath remodel. For my project, we removed the builders grade tub/shower combo and replaced it with a walk-in shower. I love a bit more space I gained and how easy it is to keep clean. The install itself went very well, and was completed in one day. The installers were respectful of my home and I appreciated that runners were put down over the carpet and my garage where some of the work was done was cleaner afterwards than before! The purchasing process was really easy, too. My consultant was super responsive and allowed me to change my finishes from chrome to oil-rubbed bronze and it was no hassle to do it. He was available via text which made communication really easy and timely. My only complaint is that Mad City only does remodels and not new home work. I am in the very early stages of building a home and would love to have this kind of product installed in my new home. Highly recommend. Well worth the value!