Great experience from the salesperson to the measuring to the install crew and cleanup Fast,efficient ,and professional.
The wait time for materials to come was shorter than expected. The crew arrived at the stated time. Installation was fast and efficiently done. They did a great cleanup job i am so happy with the new windows.
Good and fast I stillation of our bathtub and surrounding. But I was shown subway tiles when the sales person came to visit and I did select what he was showing. The day of the installation I ended up with square tiles and he said this is what they call subway tiles. I am very very disappointed for this. I am now living with no subway tiles :( but the I stillation was fast !
Sales person was very friendly and not pushy. The contractor that came to my house was very professional, courteous, and explained what he would be doing. When the work was completed he also cleaned up the area.
Great job from salesman on to the installers. Very friendly, willing to go above and beyond. They even took time to explain step by step what they were doing so we could see the entire transformation process.
We purchased a summer home in Wisconsin last year and wanted our bathroom tub replaced with a shower. In November we flew up here and met with Joe from Mad-City and agreed on a design and price. The work was done over the winter, while we were gone for the price agreed. We came back this summer to find our shower installed exactly as we were told. The bathroom was left clean with the old tub and debris removed. We could not be more pleased with the workmanship and the way the project was handled. Thank you, Mad-City, for a job well done. We would highly recommend you to our friends and relatives based on our experience. Bill & Shirley Orth Hustisford
The contractor that came to my house was very professional he asked where exactly we wanted all of our shelving, and installed them exact.
Prompt connection for our needs, salesperson laid it all out with no hidden costs. People were very respectful and friendly to work with. I never expected to have such a lovely shower in our old farmhouse. I don't know why we waited so long. We show it off and talk about Mad City to everyone. You have to check them out!!
The salesman and office personnel are exceptional at Madcity. We had an very good experience with them. The installers were abrasive, loud, played music so loud that it drown out the television downstairs, and that was the most quiet part of the day. The rest of the day they were arguing with each other over the music! They cracked the tile floor requiring another person to come and install the replacement tile that we had to provide. The paint on the walls was also pulled off in patches and they just caulked over the missing paint. After all was said and done we repainted the entire bathroom and recaulked the mess they left. The office personnel were very quick in getting someone out to lay the tile a few days later. This man was ver professional and did a great job.
We walked through the mall and there was a kiosk they were doing a scratch off for different prizes my son scratched a $50 gift certificate. They came to our home saw what we were looking at redoing and from the sales pitch all the way to the finished project we could not be happier with our new shower. Everyone that came in to our home was amazing walked us through every step and kept us up to date on everything.
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