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834 reviews

Maintenance review

We had Christian over here to do some bathtub maintenance a couple weeks ago.He did an excellent job and was very courteous to my wife. We look forward to his service in the future.

Great Windows

Love these widows look great inside and out. Now i don't need those ugly old storm windows. The installation crew definitely are real pros. Definitely would recommend madcity windows.

Still LOVE Madcity Windows

We just received a quote for some new windows, a door, AND a bathtub/shower...WHY MadCity? Because they did an awesome job installing windows in our sunroom 5 years ago! We never forgot the excellent service from the beginning to the end. We love their professionalism and the quality of their product. Now we are moving onto our next project... ❤ MadCity

Awesome Jetted Tub!!

We had a very old bathtub that needed to be changed. Mad City Windows & Baths came into my home and did an estimate. Within a short time, they crew came and installed our new bathtub to our specifications. Everything was completed in one day and the work was fantastic! We highly recommend this company!!

Shower Install

We absolutely LOVE our new shower! The salesman was very knowledgeable about the services and was helpful with all our questions! The contractors came in and covered our flooring so that nothing would get dirty....LOVED THAT! They were fast and did an amazing job! I would recommend getting a shower from them to anyone!!!!

Window installation

The representative and technicians both did an excellent job of explaining their company and services completly and understandably. They did a quick excellent job of installation. Great set of windows!

Pation roof/pergola

From the time we met the salesman to the finish everyone was so professional and easy to get along with. They did an outstanding job with the roof over our patio. We love it so much. Thanks Mad City!

Large Step in shower

Sales person was extremely knowledgeable, very friendly and not pushy. He was all in on his job The contractors that came to my house were very professional, courteous, and explained what they would be doing. When the work was completed they also cleaned up the area.

Customer Service

Excellent customer service

bath/shower conversion

Overall, the process went fairly smooth. There were some hickups on the installation both unknown and caused. Installation took longer than expected due to an isdue found when tub was removed. A vent stack in wall required a different size shower pan to be needed. Not one on the truck. Also a new wall had to be built to accomodate the new size. This was not the installers fault, but caused a days delay. After installation, 3 indentations were founf in the ceiling and walls. Probsbly from moving the panels into place. All fixable, but wish they had told us when it happened. Shower looks great. However, had very little water pressure when used for the first time. Turns out there was sawdust in the inline filter to the shower head. Found that one myself. Plan for an extra day to let the silicone cure before using your shower. Overall we are pleased with our choice of Mad City, with the exception above. Quality of materials is very good. The floor pan is still slippery, even though textured, so we will be putting in some non slip strips on our own. I would recommend them, but check on installation as it goes on.

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4.9 out of 5 based on 834 Reviews

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